[2022] Ban Not Showing Up in My Ban History

You will need to speak to our Terms of Service team @Terribyte_ZA.

As it states on the ban page, not all bans will be displayed there.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

Hey @Terribyte_ZA if our TOS team have declined your appeals then there is nothing that we can do to change this on AHQ.

Darko