almost 2 years ago - EA_Darko - Direct link

You will need to speak to our Terms of Service team in relation to any ban @NKDrac 

 

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

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almost 2 years ago - EA_Darko - Direct link

If our TOS team has denied your appeals @NKDrac then there is nothing we can do to change that.

 

Darko

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almost 2 years ago - EA_Darko - Direct link

Hey @NKDrac if our team has declined your appeal then it would mean that there is evidence the action was correct. If this is the case then there is nothing we can do to change this.


Darko 

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