about 2 years ago - EA_Kent - Direct link

Hi @WoodroweBones


Could you post a DxDiag when you have the chance so we can take a look? You can find more info on how to pull one up at the EA Help website

 

Once you have the text file please attach it to this thread. Thanks! 

Kent.png
about 2 years ago - EA_Kent - Direct link

@WoodroweBones 


Thanks for sharing!

 

I have seen some issues with N versions of Windows because of a missing media pack. Have you tried downloading the Media Pack from the Microsoft Support website to see if that might help? 

 

Let me know if you're still having any audio issues afterward. Thanks again. 

Kent.png
about 2 years ago - EA_Kent - Direct link

@WoodroweBones 

 

No worries, thanks for the update!

 

I'm curious if the Windows System File Checker is able to find any missing components. If you haven't already can you give that a shot to see if it helps? You can find more info on how to run the tool at the Microsoft Support website

 

Let me know how that goes when you're able to give it a shot. Thanks! 

Kent.png
about 2 years ago - EA_Kent - Direct link

@WoodroweBones 

 

Hmm, gotcha. Thanks for checking that as well. 

 

Just to confirm, have you double-checked the Communication Filter under the Gameplay settings to make sure it's set to allow voice comms? If it's set to Friends Only or Muted that might be preventing you from hearing some voice chat. 

Kent.png