5 months ago - EA_QueenBee - Direct link
Hey @sgini,

It sounds like your PlayStation account might be linked to an old or disabled EA account with a different email address than the one you're resetting. Just to check, could you try logging in here with the EA account you're using to see fi your PlayStation account is linked?

https://myaccount.ea.com/cp-ui/connectaccounts/index

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
5 months ago - EA_QueenBee - Direct link

@sgini,

 

I recommend that you reach out to our live support team about this. They can take a look at how they can either get you back into your account, or else they can take a look at how they can help you link that PlayStation to your active EA account. You can reach out to them via the steps here.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other