[2020] DXGI_ERROR_DEVICE_REMOVED/DEVICE_HUNG

Hey all. 

I know these crashes have been really frustrating for everyone who has been affected by this. I just wanted to pop in here and mention that we're working with NVIDIA to address the issue. It might require an update to the game or a new NVIDIA driver, but the right folks are currently investigating this. 

For more info check out the Season 4 update notes: 

https://answers.ea.com/t5/News-Game-Updates/Season-4-Assimilation-Patch-Notes/m-p/8710020#M64

We appreciate your patience on this while it's under investigation. I understand the frustration it's causing, and I want to thank everyone for sticking with us. 

[Admin - marking this as solved just for visibility. The issue is still under investigation.]

/Kent