over 5 years ago - EA_Darko - Direct link

If you have a ToS sanction on your account @Andolvolution and @Zachrayisoffline then you will need to speak to our Terms of Service team.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact usat the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already. 

 Darko

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over 5 years ago - EA_Darko - Direct link

We are unable to discuss a ToS sanction on AHQ @Jiffzero. Any questions you may have will have to be directed to our ToS team using the steps I posted above.


Darko

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over 5 years ago - EA_Darko - Direct link

As I said previously @Jiffzero we cannot assist with a ToS sanction on your account. You will need to wait to hear back from our Terms of Service team.


Darko

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