Hi @Deathsushiva,
Sorry to hear it's taking this long for you to receive a response on your ban appeal. Other players on the forum shared similar stories that suggest that the average response time is quite long at the moment and it may take a while before you hear back from the Terms or Service team. I'm afraid we don't have a specific ETA for you as that will depend on their incoming volume. Once they have received your case and completed their investigation into the ban, they'll reach out to you via email from this address: [email protected].
- EA_Lanna
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