over 2 years ago - EA_Kent - Direct link

Hi @Taamamno


What are you seeing when you're trying to add new friends? Does it give you any errors or anything? 

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over 2 years ago - EA_Kent - Direct link

@Taamamno 

 

Got it, thank you!

 

There are a few things we can try which may help with this. When you've got the chance I'd recommend running through the basic and advanced connectivity steps from the EA Help website. 

 

If you're still having any trouble with your friends list after that please let me know. Thanks! 

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over 2 years ago - EA_Kent - Direct link

@Taamamno 

 

Thanks for giving it a shot!

 

Do you play Apex Legends on any other platforms with the same EA Account? Have you unlinked any platform accounts from that EA Account in the past? 

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over 2 years ago - EA_Kent - Direct link

@Taamamno


Got it, thanks!

 

There is something else I'm curious about. If you run Apex Legends through the EA App rather than Origin, does the same issue still happen with your friends list? 

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