about 2 years ago - EA_Kent - Direct link

Hi @samec3709

 

Which platform are you playing on? 

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almost 2 years ago - EA_Kent - Direct link

@samec3709 

 

Let's try a few things to see if we can help stop this from happening. 

 

A good place to start would be with the basic and advanced connectivity steps from the EA Help website. If you're still having any problems with your friends list after that please let me know. Thanks! 

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almost 2 years ago - EA_Kent - Direct link

@samec3709 

 

Thank you for giving it a shot!

 

Do remember if you ever unlinked any platform accounts from your EA Account? 

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almost 2 years ago - EA_Kent - Direct link

@samec3709 

 

Got it, thanks! 

 

Just to confirm, do you currently have cross-play enabled in your account privacy options? 

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