[2023] order not receive

Hey @Gdsd_MoeDababy,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  Deutsch 
•  Español 
•  Français 
•  Русский форум 
•  Português 
•  Jezyk polski 
•  Italian 
•  Nederlands 

If you're missing Apex coins that you bought, I recommend that you wait 24 hours for the transaction to finish processing. If you're still missing them after that, then you'll need to reach out to our live support team. Make sure that you have proof of purchase handy; this article shows exactly what they'll need.

 

I’ll be locking this thread, but please feel free to repost your thread in any of the above languages if you need more help.

 

Thank you for understanding.

Wees aardig voor elkaar | Be kind to each other

Hey @Gdsd_MoeDababy,

If it's been 24 hours since you've bought Apex coins and they haven't arrived yet, then you'll need to reach out to our live support team via the following link:

https://help.ea.com/en/contact-us/

They'll need to see proof of purchase. This article shows exactly what they'll need:

https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/#steam

Wees aardig voor elkaar | Be kind to each other