[2020] Apex crashes failed to create pixel shader

Hi @KingsofHearts96. 

 

Did this just recently start happening? Were you able to play before now without any issues at all? Were you able to try running through any sort of troubleshooting on your side since it started happening? 

 

 

/Kent

Got it, thanks for the info. Would you be able to grab a DxDiag for me when you have a chance? For more info on how to pull it up check out the article on gathering system info at the EA Help website. 

 

Once you have the DxDiag please attach it here. Thanks!

 

 

/Kent

Hi @KingsofHearts96,

Ah, I see. Thanks for letting me know. When you've got the chance I'd recommend running through the steps the Xbox Support team has on their site regarding crashes to see if that helps at all:

https://support.xbox.com/en-US/games/troubleshooting/game-freeze-solution

/Kent