[2020] Can I change my email account?

Hello, @LyrinS.

You can update the email for your EA account by logging in at www.origin.com and going to the account settings. To do this, mouse over your name in the lower left. Then, choose EA Account and Billing. Next, where it says Email Address, click the link that says Edit. Let me know if that helps or not. Thanks!

@LyrinS 

Try using a Chrome browser in incognito mode. Let me know if that works for you. Thanks!

@LyrinS 

Where exactly are you trying to sign in and what device are you using? We're not getting other reports of this so we're not aware of any issues.

@LyrinS 

You'll need to go through the account recovery process. To do that, open a case with an advisor here. Thanks!