11 months ago - EA_QueenBee - Direct link
Hey @1b6a66140e18b119,

It seems to me that your Xbox account is linked to an old or disabled EA account. That's not something we can help with here on the forums, but if you reach out to our live support team they'll hopefully be able to get you back into your games:

https://help.ea.com/en/contact-us/

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
10 months ago - EA_QueenBee - Direct link
Hey @JoeWorldBoss,

Unfortunately it's outside of the scope of what we can help with here on the forums. I can only point you to our live support via the following link:

https://help.ea.com/en/help-home/?r=1

I'd recommend starting a chat if you can, as it's a lot faster and easier than emails are. If you don't see the option to start one, try selecting a different problem category, and you should see the option pop up.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other