almost 5 years ago - EA_Kent - Direct link
Hi @C_Saltyy,

Was there any error message at all that came up when the game crashed? If so, could you grab me a screenshot of the error?


/Kent
almost 5 years ago - EA_Kent - Direct link

Got it, thanks. Let's take a look and see if we can help prevent more of these crashes from happening. First, have you had a chance to try repairing Apex Legends in Origin to see if that helps at all? 

If you right-click on the game in your Origin Library you should see a Repair option in the menu that pops up. Let me know if you're still running into any crashes after that. 

 

 

/Kent

almost 5 years ago - EA_Kent - Direct link

@mahesh0299 

 

Have you tried adjusting the texture streaming budget in your Apex Legends settings to see if that helps at all? Let me know if you're still getting the same memory error afterward. 

 

 

/Kent