2 months ago - EA_Kent - Direct link

Hey @Supreme-King-01

 

In the past I've seen cases where reinstalling the graphics drivers can help with errors like this. I've also heard from others who've said that updating their BIOS has helped as well. 

 

If you're able to give that a shot I'd appreciate it. Let me know if you still run into this same error message afterward. Thanks!

Kent.png
2 months ago - EA_Kent - Direct link

@Supreme-King-01 


Thank you for giving that a shot!

 

When you have the chance can you share a DxDiag so we can take a look? You can find more information on how to pull one up at the EA Help website. Once you have the text file please attach it to this thread. Thanks again!

Kent.png
2 months ago - EA_Kent - Direct link

@Supreme-King-01 

 

Thank you! I appreciate that. 

 

Have you had the chance to try running the Windows System File Checker on your PC? If there's an issue with any missing or corrupted system files that should recover them, which may help with the crashes. 

 

You can find more info on how to run the System File Checker at the Microsoft Support website. Please let me know how that goes once you've had the chance to give it a shot. Thanks!

Kent.png
21 days ago - EA_Kent - Direct link

Hi @shar125z,

 

Thanks for the info!

 

Would you also mind sharing a DxDiag when you have the chance? For more information on how to pull one up check out the EA Help website. Once you have the text file please share it here. Thanks again! 

Kent.png
20 days ago - EA_Kent - Direct link

@shar125z 

 

Thank you! I appreciate it. 

 

Do you currently have your video card overclocked? If so, can you try reverting it back to the factory clock speed to test and see if that makes any difference? 

 

Also, if you currently have G-Sync enabled can you try disabling it to see if anything changes as well? 

 

Thanks again! 

Kent.png





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