[2022] Improper official solution

Hi @jozy54897 

 

if you believe someone else has accessed your account, you will need to reach out to an advisor for further assistance, they will need to verify your account then can look into this further. 

 

Thanks!

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.