over 2 years ago - EA_Kent - Direct link

Hey there, 

 

If you're still having any trouble with this I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. 

 

You can find more details on how to set up a case with the team at the EA Help website. You can also speak with them over Facebook or Twitter instead, if you prefer. 

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over 2 years ago - EA_Kent - Direct link

Hey @eletonicttv

 

Please get in touch with the EA Help team when you're able so they can take a look at your account. The links in my post above will help you get a case set up with the team. 

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