about 1 year ago - EA_Mako - Direct link

Hey @shilk,

 

Progress is stored on the EA account where it was first unlocked, not on your individual platforms such as Xbox or Steam.

 

Unlinking a platform from the EA account will result in a loss of progress as outlined here and in the warning that must be accepted to proceed with an unlink. 

 

Progress cannot be merged from one EA account to another, which is why you're not seeing any of the progress that was made on your Xbox.

 

That's still available on the original EA account, in this situation it's just no longer available in-game as you've removed the platform that was linked to it.

 

If you'd like to have that restored, you'll need to re-link the Xbox profile to its original EA account.

 

 

Mako.png
about 1 year ago - EA_Mako - Direct link

Hi @shilk,

Cross Progression means you'll be able to access the content/progress on a single EA account with all the platforms connected to that same EA account.

It does not allow progress to be transferred between separate EA accounts. This has never been possible I'm afraid.

Mako.png





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