So I have played about 5+ games with roughly 7-10k damage accumilated, yet my tracker is still on 0, my progress for the tier 2 skin is not advancing and is displaying 0 damage done, i have made sure to toggle the challange and whatnot but no luck, anyone else getting this ?
External link →Please keep me in the loop on if this changes for you. Feel free to message me. I've got one other report of this so far, but obviously any number that's not zero is bad. We tested this a ton and never saw this happen, but given that it's happening to at least you and one other person, I have some ideas about what might be causing it - there's a limited number of possibilities technically, so I'm basically just bucketizing them accordingly to what's even theoretically possible. Also you have my apologies. This is obviously not how it's supposed to work...
Please keep me in the loop on if this changes for you. Feel free to message me. I've got one other report of this so far, but obviously any number that's not zero is bad. We tested this a ton and never saw this happen, but given that it's happening to at least you and one other person, I have some ideas about what might be causing it - there's a limited number of possibilities technically, so I'm basically just bucketizing them accordingly to what's even theoretically possible. Also you have my apologies. This is obviously not how it's supposed to work...
PS: one thing that might help - even though it absolutely should NOT be required - is restarting the game. I did a bunch of work to make sure this wasn't necessary, but at least one report I saw indicated that this fixed it. Which is a bummer, but at least it fixed it.
Also, any chance you see progress during the match? If you see progress during the match that is then resetting, that's my major fear. If it never progressed from zero - and you don't see progress during the match - that's bad, but very slightly less worrisome.
Restating my game did not fix the issue.
Thanks. Internally, we have one guy who's in the same spot but everyone else I'm talking to it's working as intended. I'm working on a defensive fix right now. Unfortunately not something I can fix on the fly, but I will try to get it sorted ASAP.
Hey, so I’ll play a game of BR and it’ll track. Then a game of arena and it’ll track. A 2nd game of arena resets it to 0
That's the same as my co-worker. I think that these - and switching characters - make it more likely, but it's definitely not the root cause. There are some players who do all these things and are fine. Thanks again for helping me dig in. And sorry again.
Any fixes yet? Or will the stats be correct if we keep playing bloodhound or should we wait until there’s a fix?
So, the reset is, unfortunately, "permanent." I.e., it will not recover. BUT I'm trying to work through some options about how we might restore your progress. I got the fix for the core issue in today and hoping to get it out "soon." Now I'm thinking through what options we have to UNf*ck this for all of you who lost progress... :(
I still not able to accumulate damage. I don’t think it has been fix
Yeah, so this is probably just poor communication on my part. There are always two steps to a fix. The first is actually fixing the problem in the game itself. That's generally how I think about things. But then we need to get that fix to you. That takes some time. That's how players, understandably, think about fixes. So I've "fixed it" - meaning found and corrected the problem - but it's going to be some time before that fix makes it way to all you. At least a week, unfortunately.
Would it be too much to ask for you (Respawn) to unlock the Tier 2 skin for those of us that bought the skin before the patch rolls out?
It would not make a difference. The system wouldn't let you equip it without the challenge being at Tier2 as well. We are working on an additional fix to restore lost progress and will update as soon as we have more information on that.
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