6 months ago - EA_Pythia - Direct link

Hello @Repavo6,

 

when you unlink a platform account from your EA account, you will lose most of your progress and content from your Apex account - this is specifically pointed out in the article regarding unlinking platform accounts

 

You will have to connect them to your original accounts, if you want your progress back, for which you will need to contact EA Support as you cannot unlink accounts yourself within the next 6 months. 

 

https://help.ea.com/en/help-home/

 

And no, what you were thinking of doing will not work, as any Apex account made past the 20th of October will not be merged (and you don't have your progress on this account now anyway, so there's nothing to merge).

 

You can read up on it here again:

 

https://answers.ea.com/t5/News-Game-Updates/CROSS-PROGRESSION-IN-APEX-LEGENDS/m-p/13131198#M172

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
6 months ago - EA_Pythia - Direct link

Hello @LamarImNotBlack,

 

as already said here, if your progress of the two platforms is on two different EA accounts, there's no way of merging them without significant loss to one of these Apex accounts. 

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
6 months ago - EA_Pythia - Direct link

@iiiHatastudiii,

 

it is possible to merge two EA accounts, however, this will delete progresses, etc. of one account. Merging two EA accounts basically means that the games themselves will be transferred, but only the primary EA account will keep its progresses and items as it's only possible to transfer the games themselves to create one account, and it's not possible to move progress from one EA account to another. This also applies to relinking platform accounts, as progress is specific to the EA account, not the platform account.

 

In itself, you're not supposed to have more than one EA account, as this is something many cheaters use to get around bans. While it's possible to accidentally make a second account, it's recommended to merge these as early as possible after noticing to prevent this loss of progress.

 

The point of cross progression is not to get progress accounts completely different accounts, but rather, across different platforms - this is the definition of cross progression. The platforms still have to be connected to the same account. This is not EA-specific, but a practice other gaming companies also have, such as Ubisoft.

 

I know this is a frustrating situation, but there is no way of merging your two Apex progresses from two accounts via cross progression, without first losing a lot of your progress on one of these.

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia