Original Post — Direct link
4 months ago - /u/RSPN_Thieamy - Direct link

Duos aren't gone forever, just not currently available* atm. We see and hear the feedback though. Stay tuned.

4 months ago - /u/RSPN_Thieamy - Direct link

Originally posted by Time-emiT

The good ol’ ”wE hEaR yOu”.

I feel that. It'd be better if there was a more concrete timeline to share, but wanted to drop acknowledgement so folks knew it wasn't forever.

4 months ago - /u/RSPN_Thieamy - Direct link

Originally posted by hq_eperon

Very disappointing indeed, been waiting all season long for duos to come back and it's still not available. I thought Respawn wanted to get better at comminicating and listening to feedback. Here's mine: please bring back duos permanently. Thanks!

Heard, chef, and shared. We've got a chunk of Duos fans on our team too, so you're not alone.

4 months ago - /u/RSPN_Thieamy - Direct link

Originally posted by the-kontra

Hey u/RSPN_Thieamy.

Thanks for clarification, much appreciated.

Quietly shelving a "permanent" game mode after it was "temporarily" replaced by Quads with no announcement or any information is a surprising move and I think that disappointment is somewhat justified. Many people (myself included) are predominantly Duos players and they had understandable expectations that it will come back after a temporary Quads takeover ends.

Some form of announcement to manage expectations would be appreciated. I was personally very excited about the new season, mostly looking forward to play Duos again.

Cheers.

We've got a hearty chunk of Duos players internally too. (Still holding out for Arenas myself) Once a timeline for a return can be shared, it'll be communicated out - likely in a blog, but not necessarily limited to that.

4 months ago - /u/RSPN_Thieamy - Direct link

Originally posted by noin0nion

Thanks for the confirmation! imo, it should've been tweeted or in the patch notes

As the person that co-ords Patch Notes, I can take that feedback on and see how a callout can be included in the future.

4 months ago - /u/RSPN_Thieamy - Direct link

Originally posted by Noktaj

Please brother, let us know if Duos become a "rotation" LTM instead of a permanent game mode as it has been for the past 4 years, becuase if that's the case I can finally uninstal and move on.

Thank you.

Rotation wasn't the best word choice, I've update it. There'll be comms if the status of this mode changes.

3 months ago - /u/RSPN_Thieamy - Direct link

Originally posted by hq_eperon

Hey u/RSPN_Thieamy , any news on duos? It would be amazing if you guys could post some sort of statement, explaining why you decided to remove duos and what fans of the mode can expect in the future.

Just as an fyi to you and your company regarding your communication strategy: please have a look at "Waiting Anxiety" and the "Uncertainty Navigaton Model". You will find lots of research about these concepts and the "art of waiting" for XYZ (in our case, waiting for news about duos) and how to best mitigate negative effects of uncertainty (in our case: uncertainty about the future of duos). One mitigation strategy is information based - once you know why / how long you have to wait for something, your anxiety levels drop (think of waiting at a bus/train stop - you'll probably feel much more anxious if the digital display that tells you when to expect the bus isn't working).

There are lots of insights to be gained by looking at this type of research, especially with regards to communication strategies. I've been in charge of redesigning the customer support department at my company (SaaS) and we have since successfully implemented several startegies that drastically improved our interactions with customers. Happy to share more if you're interested.

Always a risk to share without a timeline, but I didn't want people to think Duos had gone the way of Arenas. Once the timeline is available it will be shared through standard channels.

2 months ago - /u/RSPN_Thieamy - Direct link

Dates have finally been announced. Duos is back September 17.






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