RSPN_Thieamy

RSPN_Thieamy



24 Apr

Comment

Originally posted by HamiltonDial

Are we going to get a Valk fix for three strikes? Super ironic that it's valk challenges but if you use Valk and her ult in three strikes, your team just spawns in the ring after dying once.

Flagged with team. Will add to Trello if/when we can.


23 Apr

Comment

Cheers for the usernames, all. If you're still missing Breakout Challenge progress after our latest update and have not yet sent me your gamertag, please do. (here or chat)

If you're missing progress other than the Breakout Challenge, that is separate. Please create/add to a thread with EA so that your account can be looked into.

Comment

Pubs should be back up, let us know if you're seeing otherwise. May need to restart the game.

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Originally posted by Wrannec1

Yo u/RSPN_Thieamy

Its been 4 days, and its completely radio silent from you guys.

Me and my friends can't play because our accounts is reset back to 1. And that is accounts that is from the closed beta.

Can we please get an update soon?

If you're still seeing your account reset after updates over the last few weeks, please create a post with EA so that they can look into your account manually.

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Originally posted by TangaTorsten

Got a heirloom drop on 2nd april that is still gone. Bought fuse mythic with the shards. Username Tangatorsten

This is specifically for Breakout Challenge progress. If you're missing more than that, then you'll need to create a post with EA so that they can look into your account.

Comment

Originally posted by Night_Daze_

hi thieamy,

EA name: NightDaze_Latios.

Been dealing with lost progress as a disabled player for 8 months now. would appreciate any contact:)

If you're missing anything more than just Breakout Challenges progress, then the issue is separate. You'll need to create a post with EA so that they can look into your account.

Comment

Originally posted by nebulaexe

nebulaEXE, I've also created a support ticket with no follow up for 2 weeks now. I got rollbacked during that day + my challenge progress was not restored (missing heirloom shards I got that day aswell).

If you're missing content from the reset (more than just Breakout Challenges), then you'll need to create a post with EA so that they can look into your account.

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Originally posted by nghoaglan

Mine is Diego Maradonut (I linked my Steam account to EA account). My EA ID is nghoaglan. Pls check on this, my badges are lost, my level is reset, my trackers are reset to 0 as well

If you're missing more than just Breakout Challenge progress, then you'll need to create a post with EA so that they can look into your account.


11 Apr

Comment

Hey, all. If you're not seeing Breakout Challenge** progress restored, could you reply or drop me a chat with your username?

Cheers for the usernames so far. Some of y'all have great names. XD


04 Apr

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Originally posted by Tr3c3

Slightly related (Shadow Society progress), although I've noticed three of the daily challenges are "giving extra reputation", the only one which actually gave me reputation (both for event progression and to purchase rewards from the shop) was the unmodified "Win 1 match" challenge giving 140 points, with the remaining 1120 not being added (couldn't earn the 140 rep from capturing 5 zones in Lockdown since now it's on mixtape and the few games I managed to play my randoms wouldn't bother with objectives).

Proof

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Originally posted by Allen04010401

Can we have a look into the event challenge too? I’m not gaining reputation after completing the event challenge

Flagged with the team. And added to Trello.

Comment

Originally posted by Ten0fClubs

Hello, sorry, is there an official response to the issue of the Amazon Coin Codes being claimable, but not giving ANY of the Coins?

For any issues with purchases involving real world currency, including coin codes, reach out to EA support with proof of purchase.

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Originally posted by geraldcheong

What about the Breakout challenges?? No way am I gonna do all the Seer, Rampart, and Fuse challenges again.

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Originally posted by tiewes

I didn't log in after split reset yesterday so I wasn't affected by the rollback. HOWEVER, they still haven't fixed the bronze badges that replaced my plat and diamond badges from previous seasons. The holosprays and profile records are correct. Just the badges that turned into bronzes..

Ranked Badge fix is in progress and we'll see it deployed soon.

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Originally posted by vrizer

I still didn't get my Breakout Legend progression back to normal.

Breakout Challenges are a separate issue, but it is being worked on. Will update the Trello to Fix In Progress once it's closer to being finalized.

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Originally posted by Zech1999

Has anyone lost all of their ranked badges and got them back yet?

All of my pred/Master badges are bronze badges now. I still have hollow sprays and weapon charms. And my account stat pages still show the ranks I hit.

I thought this problem would have been resolved since I've seen multiple post about it including people who got pred badges without earning them.

Contacting EA from the website is a mess and near impossible, I follow the website to a page that says "if that doesn't work contact us" then there's no live chat or email from that page and clicking the "contact us" page brings me to another article without a way to contact EA. The only spot I've seen that actually has a place to make a ticket was if I click the "appeal a ban" (I wasn't banned before). Clicking on that lets me make a ticket, but the ticket gets closed without an answer.

Separate issue, but known with a fix in progress. Should see it deployed soonish*.

Comment

Originally posted by DetiabejU

I don’t have what it takes to survive to 20 ring closes with Maggie and Rampart again, please restore our challenge progress 🙏🏻🙏🏻

Bug is in progress, but it's being a tough one to squash. On Trello for vis.


03 Apr

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Originally posted by 1upgamer

New legend challenges every two weeks. Next Tuesday will be Loba or Valk.

This is it. ^ Loba is next with her challenges currently set to unlock on April 9. Full schedule and details here.

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Any luck with this after yesterday's interruption was resolved this morning?