over 2 years ago - EA_Aljo - Direct link

Hi there, @AQ-SHARP 

 

It looks like you need to contact an advisor for help with this. You should either open a case here and request a callback, start a live chat or use our Twitter/Facebook support. They'll assist with this. Thanks!

Aljo.png
over 2 years ago - EA_Aljo - Direct link

@AQ-SHARP 

 

When you create a case, you should get that option. Choose Manage My Account > Can't log in. That should give you the option for a callback or chat.

Aljo.png