over 1 year ago - EA_QueenBee - Direct link
Hey @q5y4twx3ec5j,

I assume by disabled you mean that your EA account has been banned? If so, you can raise a dispute with our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to take a look at this for you.

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