over 2 years ago - EA_Kent - Direct link

Hey @totosub2


I'm afraid that's not something we would really have any insight on. I'd recommend getting in touch with the Terms of Service team so they can review your account. They'll need to determine if the ban can be overturned. 

 

For more details on how to set up a case with the TOS team check out the EA Help website. They will follow up with you via email as soon as they can. 

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over 2 years ago - EA_Kent - Direct link

@totosub2 

 

I'm afraid that if the TOS team has determined the ban cannot be lifted then the account will remain banned.

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