over 4 years ago - EA_David - Direct link

@Ascirc Thanks for the post. Taking a look I'm seeing things working normally, with 3 packs opened, the 2 you describe and the one from the BP. Could the missing one have showed up after playing a game for you? Sometimes when there are item acquisition glitches, reconnecting from the start menu or playing a match will unstick things. 

If you have a clip you can host it on Youtube and add a link here, because the contents should of course be showing up when you unlock them. 

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over 4 years ago - EA_David - Direct link

Thank you. My guess is that you had earned the pack/coins (they show as earned simultaneously in the logs) in a previous match and for some reason you were getting a repeat/delayed notification for hitting level 29. I say this because in the clip it's not showing you explicitly earning a level/completing a challenge.

I'm seeing the pack earned about an hour before the one earned for hitting your next regular level.

 

In any case, thanks again for this. While you appear to have gotten the content, this is clearly a source of understandable confusion. 

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