about 5 years ago - EA_Blueberry - Direct link

Thanks for pinging this to us, @EnclaveNature 

 

It seems connectivity related, which platform do you play the game on and do you know what data center you're connecting to?

 

Before you jump into your next game try giving these steps below a quick run-thru to see if you have any improvement. This way we know we at least covered the basics.

 

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
about 5 years ago - EA_Blueberry - Direct link

@EnclaveNature 

 

Thanks for following up! We also have ports listed for Apex Legends below if you're familiar with port forwarding. We've also seen others fix connectivity issues by updating the firmware on their router (log into the router admin panel) and make some adjustments for Killer Control Center too.

 

Port Forwarding

https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------