EA_Blueberry

EA_Blueberry


28 Sep

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@mathu123456 Are you able to sign out of the account and submit a case? This way our Support team can pull up your account once you provide them your Origin ID. Blueberry.png
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@mathu123456 

We are unfortunately having difficulty pulling your account from our end. We must ask you to please submit a case at your Help site so our staff can help track down updates for the status of your account. As we cannot disclose personal account details over the forums for security reasons, it's critical you reach out to our Live-Support for any follow ups to cases submitted to our Terms of Service team. 

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27 Sep

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@mathu123456 Do you play on Xbox or PlayStation so I can pull up your account via your Gamertag/PSN ID if you provide that to me? Blueberry.png
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@mathu123456

Hey there!

Do you have any case number from your history at Help.EA.com you can provide us so we can pull up your account? Blueberry.png

26 Jul

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    EA_Blueberry on Support Forums - Thread - Direct
@OtakuSuperior117 You can safely change your name. It won't have any impact on your saved data. Blueberry.png

08 Jul

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    EA_Blueberry on Support Forums - Thread - Direct

@Spincklstein 

Run the game and alt-tab out. Right-click on the sound icon on your desktop and go to Settings. Does it have you headset selected? 

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03 Apr

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    EA_Blueberry on Support Forums - Thread - Direct

@Lokiwilde1233

Do you have any pending Windows updates and the latest drivers?

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

Can you attach a DxDiag to this post?

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25 Jan

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@Loba_Here It's a great request as I know it's in Fortnite and War Zone. For the moment the content creators are being recognized by the Respawn team where opportunities to join the Game Changer program will be sent out to those they want to highlight as positive influences for the community.

06 Dec

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    EA_Blueberry on Support Forums - Thread - Direct

@Scarymango 

 

Did you happen to record this so we can forward it over to the dev team? 

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03 Dec

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@Nanou-El-Goomba 

 

We can't really control who players want to group up with to have fun in Apex Legends, but we do not encourage any form of monetary exchange for in-game progress. The Rules of Conduct can be found in the Terms of Service.

 

 

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +X... Read more

15 Nov

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    EA_Blueberry on Support Forums - Thread - Direct

@Hellerrrrr 

 

If you don't mind me asking, what exactly was the GPU issue and how did you fix it? It might be helpful to @HighVoltageDeath 

/Blueberry

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12 Nov

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    EA_Blueberry on Support Forums - Thread - Direct

@YandereKittyChan  @Mystic_Zoldyk 

 

Thanks for the help, the team is aware of this and recently added it to the Trello Board on the ...

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08 Nov

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    EA_Blueberry on Support Forums - Thread - Direct

@YandereKittyChan 

 

Are you installing it to an external hard drive and do you have anything plugged into the USB slots? 

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/f... Read more
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    EA_Blueberry on Support Forums - Thread - Direct

@Virji24 

 

Was a persona transfer ever performed in the past on your account? I'm afraid there is not much we can do from our end and this will require the assistance of our Support staff so they can pull up your account. Did you request for ...

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    EA_Blueberry on Support Forums - Thread - Direct

@bobymilenkov1 

 

Have you tried setting your graphical settings to default from the Nvidia Control Panel and in-game? It leads me to believe it's artifacts showing up from the video card. Do you use other type of software for your graphical settings?

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it he... Read more
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    EA_Blueberry on Support Forums - Thread - Direct

@Hellerrrrr 

 

Just prior to this happening did you download any new pieces of software or add new hardware to your PC?

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ra... Read more
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    EA_Blueberry on Support Forums - Thread - Direct

@YandereKittyChan  @Mystic_Zoldyk 


Try right-clicking on the game in Origin and select repair. Have you tried reinstalling the game?

/Blueberry

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Hey that was a great reply. Goo... Read more

07 Nov

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    EA_Blueberry on Support Forums - Thread - Direct

@Controller0nPC 

 

Sorry to hear about the crashes on PC. Let's start with some basics first below and if you can attach a DxDiag that will help us know what specs/hardware you're using along with any errors showing up at the bottom of your Windows Error Reporter. Let us know what happens. Thumbs up

 

  1. ...
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    EA_Blueberry on Support Forums - Thread - Direct

Thank you for your concerns, @CrYptO_D3ATH 

 

If you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

 

Please continue to report them so the teams in char...

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    EA_Blueberry on Support Forums - Thread - Direct

@YandereKittyChan 

 

That's really odd it didn't recharge on you. Hopefully it was a very rare bug and you won't come across it again, we'll be on the lookout for more reports. Thumbs up

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on h... Read more