20 days ago - EA_Mako - Direct link

Hey @Wumboui,


I'm afraid there isn't an alternate route to have bans looked into aside from submitting an appeal to the Terms of Service (TOS) team, as they base those decisions on what can be verified in our records and have the final say in those matters.


That said, you're more than welcome to submit another appeal and someone else from the TOS team will do a fresh investigation to see if something was missed that could get you back into the account here.


If you haven't already, please reach out to an advisor again and they'll send this back up to the TOS team to be reviewed.


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