over 5 years ago - EA_Blueberry - Direct link

@NamelessHenchman 

 

I'm under the impression you've already tried the steps via the link below since you've reached out to your ISP, but it's worth a look just to make sure you've exhausted all options.

 

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

 

 

Blueberry.png
over 5 years ago - EA_Blueberry - Direct link

@NamelessHenchman 

 

Have you tried changing data centers after you timeout at the ready up screen? Your trace route starts to jump at hop 5 but since you're connecting to the California address it's expected to climb. I don't see any packet loss which is great.

Are you able to login to your router's admin panel and disable or enable IPv6 to see if you have improvement?

Blueberry.png