over 3 years ago - EA_Kent - Direct link

Hi @LetsGoJigo

 

Have you tried connecting to a different datacenter to see if that makes any difference? Are you still seeing ping spikes no matter which datacenter you're connected to? 

 

 

/Kent

Kent.png
over 3 years ago - EA_Kent - Direct link

Hi @Avadhop


Can we try out some troubleshooting to see if we can help with the issues you've been seeing? 

 

A good place to start off would be with the basic connection troubleshooting steps from the EA Help website. If you're still having any trouble after that check out the platform-specific steps as well: 

 

- PC

- Xbox

- PlayStation


Let me know if you're still having the same issues after that. Thanks!

Kent.png





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