over 3 years
ago -
EA_Kent
-
Direct link
Hi @LetsGoJigo,
Have you tried connecting to a different datacenter to see if that makes any difference? Are you still seeing ping spikes no matter which datacenter you're connected to?
/Kent
Hi @LetsGoJigo,
Have you tried connecting to a different datacenter to see if that makes any difference? Are you still seeing ping spikes no matter which datacenter you're connected to?
/Kent
Hi @Avadhop,
Can we try out some troubleshooting to see if we can help with the issues you've been seeing?
A good place to start off would be with the basic connection troubleshooting steps from the EA Help website. If you're still having any trouble after that check out the platform-specific steps as well:
- PC
- Xbox
Let me know if you're still having the same issues after that. Thanks!