Original Post — Direct link

Hello guys, yesterday i downloaded apex after a long Time. I played on xbox one some years ago, now i tryed to Play on ps5 but i can’t change my legends and i don’t have access to the shop. I asked for assistance on ea but they don’t respond. Do you know what i can do to fixe this problem pls ?

over 1 year ago - /u/RSPN_Mack - Direct link

Hey u/ArachnidDelicious965 did you recently unlink your EA account and link it to another email address?

This is the result of that in many cases.

over 1 year ago - /u/RSPN_Mack - Direct link

Originally posted by ArachnidDelicious965

Yes i hoped to get my skins back but know everything is locked

I don't believe that would be the proper avenue to resolve that issue, as you run the risk of corrupting your saved persistence.

I would reach out to EA Help and see if they can resolve your issue.

https://help.ea.com/en/

Would also put relink the account to what is was originally to mitigate this issue in the meantime.

over 1 year ago - /u/RSPN_Mack - Direct link

Originally posted by ArachnidDelicious965

I didn’t get any response from ea and i can’t unlike until december

Could you message me your account email and platforms please?

I'll look to see if we can skip the wait time.

Once you relinked back to the OG account, we can try to set the account up to be the one you want it to be.






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