over 3 years ago - EA_Kent - Direct link

Hey @MyR99BeamsYou


When you've got the chance can you check and see if you have any updates for your graphics drivers? I've seen a few reports of the same issue on AMD video cards, and usually a driver update will fix it. 

 

You can find more details on how to update the drivers at the EA Help website. Let me know how that goes when you've got the chance. Thanks!

 

 

/Kent

Kent.png
over 3 years ago - EA_Kent - Direct link

Hey @ChAmUlAaCe

 

Are you also using an AMD video card? Can you share a bit more info on what's happening on your side? 

Kent.png
over 3 years ago - EA_Kent - Direct link

@lawsoncole819 

 

Is Radeon Boost currently active in your Radeon Software? If so, can you try disabling it to see if that helps? 

Kent.png
about 3 years ago - EA_Kent - Direct link

@ChAmUlAaCe 

 

You're also using an AMD video card? If you're already on the most recent drivers and this is still happening, have you tried disabling Radeon Boost in your Radeon Software to see if that helps? 

Kent.png





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