over 1 year ago - EA_QueenBee - Direct link
Hey @skyyyxdd,

If your friend feels like their ban is unjust, then I recommend that they raise a dispute with our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

Unfortunately we can't help with bans here on the forums, but they'll be able to take a look for them.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
over 1 year ago - EA_QueenBee - Direct link
@skyyyxdd,

Unfortunately they're the only team with the power to remove sanctions from accounts. If they've decided not to remove the sanction, then I'm afraid there's very little else I can recommend.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
over 1 year ago - EA_QueenBee - Direct link

@skyyyxdd,

 

Other than trying to reach out to our terms of service team again, there's nothing really I can recommend. Bans aren't something we can help with on the forums, and again, they're the only team with the power to remove bans. If they don't, then I'm afraid that's the end of it.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other





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