[2021] "Code: Shoe", then "Code: Snake" Immediately after

Hey @zipp_bot, 

Let's take a look and see if we can help out with the ping issues you've been seeing. 

A good place to start off would be with the basic connectivity steps from the EA Help site to see how that goes. If you're still running into the same issues after that please let me know. Thanks! 

@zipp_bot 

Thank you for following up!

The code: snake error doesn't strictly show up for banned accounts. In the past I've also seen it pop up for temporary matchmaking locks as well as just random disconnections. If you're still able to log in and play I don't think you've got anything to worry about.