devtrackers.gg
Hey @eternumashes,
I can definitely understand you'd want to take every possible avenue to try and get an account back, especially one that you've invested so much time into.
There is not a way to speak with the TOS team directly, as they take some time to fully investigate each appeal before making a decision. That includes going through our records for the account activity that led to an action and the history of the account as well.
These decisions are ultimately based on what the records show happened and the history of behavior on an account. That helps keep things consistent to make sure everyone in these situations is treated equally.
This is not something we can review on the forums I'm afraid, but you're welcome to submit another appeal to have the TOS team take a look at the situation again.
I do see you've done that already, so the best thing to do from this point will be to wait for an email followup from the TOS team. Hope that clarifies!
