[2023] Gold coins fail to arrive

Hey @djtwt,

 

Unfortunately we're not able to help with missing content on the forums. If you're not able to reach out to live support, our social team should be able to help as well. You can contact them via either Twitter or Facebook:

 

• Twitter - Select the message icon to get assistance 
• Facebook - You can select the 'send message' option on the accounts home page.

They'll need to see proof of purchase. This article explains exactly what they'll need, and also has examples:

https://help.ea.com/en-gb/help/account/how-to-provide-proof-of-purchase/

Wees aardig voor elkaar | Be kind to each other

Hey @shierhayo,

As I mentioned in my post, we're not able to help with missing content here on the forums. Our live support team should be able to look into this for you, through:

https://help.ea.com/en/contact-us/

Wees aardig voor elkaar | Be kind to each other