Four-pack to guarantee a Legendary or Iconic are NOT WORKING

Hi @14lyrics,

Did you purchase 5 individual packs, or the actual four-pack?

Individual packs do not have this same guarantee, only the four-pack itself.

No worries @14lyrics, always happy to clarify!

Hey @16ringz,

 

Just looking back at the event packs opened shortly before your posts here, I am seeing 4 event packs opened.

 

Fortunately, it looks like you had received not just 1, but actually 2 Legendary items within those packs.

 

I'm seeing both the Legendary CAR skin and the Legendary Mad Maggie skin on your account, so if those weren't noticed when the packs first got opened, you should be able to check back in your collection to find them.  

Hi @16ringz,

Did you open all 4 event packs, or just the first one or two before closing the screen?

If you had not opened all the packs before leaving the screen, the remaining event packs would have been opened automatically in the background just to make sure they were opened during the event timeframe.