Unlink one of 2 psn accounts

Hi there, @traifbest 

You can find more information on account linking/unlinking in the article here. When you unlink an account, all content and progress are lost so make sure you're ok with that before going through with the unlinking. Also, this can only be done once every 6 months so that might be why the button isn't showing up. If that's not the issue, try opening a case with an advisor here so they can help with this. Thanks!

@traifbest 

Sorry about that. Here's that link - https://help.ea.com/en/help/account/link-your-console-accounts/.

@traifbest 

Try these steps to start a chat with an advisor:

1. Go to https://help.ea.com/en/help-home/
2. Type EA Account into the search field
3. Select the EA Account tile
4. Click on See more topics
5. Click on 'I need to update my EA account information'
6. Click on the option for chat

@rendellinho 

Try creating a case without being logged in instead.