over 3 years ago - EA_Kent - Direct link

Hi @iamanoob4sure

 

In some cases this can happen because of the location settings on your Steam account. I'd recommend getting in touch with the Steam Support team to see if they can help make sure your account is set to the correct location. 

 

 

/Kent

Kent.png
over 3 years ago - EA_Kent - Direct link

Hi @DigoGil

 

There was an issue with the Coin store earlier today for people who play through Steam, but that should be fixed now. If you're still having any trouble please let me know. 


Thanks!

 

 

/Kent

Kent.png
over 3 years ago - EA_Kent - Direct link

Hi @Jeikgang

 

It might be related to the location settings on your Steam account. I'd recommend getting in touch with the Steam Support team so they can take a look. 

 

You can find more info on how to reach them at the Steam Support website

Kent.png
over 3 years ago - EA_Kent - Direct link

@L0G1CALSH00TER 

 

Just like the PC version, that usually points to an account region issue on Xbox. There are some locations where coins can't be purchased because of local laws. If you don't live in one of these places then your account might be set to the wrong region. 

 

It would be best to get in touch with Xbox Support so they can take a look at that. You can find more info on how to contact them at the Xbox Support site

 

 

Kent.png





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