[2020] Erroneous issue: Game security violation detected (#0000001)

Hey @herRedLeftHand. 

In some cases this error can pop up due to a corrupted or missing system file. The anti-cheat might be catching this and flagging it as a possible security violation. When you have a chance I'd recommend checking out the Microsoft System Files Checker to see if that helps with this at all. It might be able to find the file in question and fix it. 

You can find more info on how to run the file checker over at the Microsoft Support Website. Let me know how that goes when you can. 

Thanks!

/Kent

Thanks for following up. I'm sorry to hear that it's still happening. 

Do you have Apex Legends installed on the same drive as the Origin client, or is it in on a different storage device? If it's on a different drive, would it be possible to move it over to the same drive as Origin? I've seen some cases where having a game and the Origin client on different drives can cause some weird issues. 

Let me know if that makes any difference at all. 

Thanks!

/Kent

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@herRedLeftHand wrote:
@EA_Kent HI Kent, both are installed on the same drive (my basic C: drive). What's really weird is that it never ever happened until season 4 came out. And it only happens first time I log in to Apex and always within 2 minutes. What I do now is start Apex, click 'continue', wait 2 minutes for the crash to happen and then restart Apex - it will then work without any issues no matter how long I play.
If I stopped playing but kept my origin session opened, then the issue would not occur again. It only happens first time of logging into Origin and then Apex.
Hope this helps,

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Hmm, I see. That is pretty odd. What happens if you try setting up a Clean Boot on your PC? If there's something else running in the background that's triggering this violation error that might help us bypass it.

For more details on how to set up a Clean Boot check out the EA Help website. Let me know how that goes when you're able. 

/Kent

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@herRedLeftHand wrote:

Thnks Kent, I'll try that next time the issue occurs. Interestingly enough, since you have released the season 1 'return' I have not encountered the issue any longer.

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That's good to hear! Hopefully it doesn't start happening again, but if it does please let me know. 

/Kent