about 1 year ago - EA_Aljo - Direct link

Hello, @CrippledRick 

 

You'll need to relink the account to get everything back. More information on Cross Progression can be found in the guide here.

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about 1 year ago - EA_Aljo - Direct link

@CrippledRick @Tobes49 

 

Unfortunately, you'll need to wait for 6 months to pass before linking accounts again in that case. These warnings are detailed in the article about linking/unlinking accounts. In the future, make sure you give it a good read before unlinking an account.

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about 1 year ago - EA_Aljo - Direct link

@Tobes49 

 

Your accounts need to be on the same EA account. For example, if you have an PlayStation and PC account on the same EA account, those will be merged. You can't move an Xbox gamertag from a different EA account to a the EA account with the accounts you want to merge together. 

 

The documentation clearly states the accounts must be on the same EA account, as you mentioned. I'll pass on your feedback.

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about 1 year ago - EA_Aljo - Direct link

@Boilup4T 

 

No. The device accounts need to already exist on the same EA account. You can't unlink a PS5 account from one EA account and then link it with a different EA account and have them merge. In order to get everything back on your PS5 account, you'll need to relink it to the original account. However, there is a 6 month wait between linking the account again. 

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