over 3 years
ago -
EA_Kent
-
Direct link
Hi @PapaGarf16,
This looks like what happens when you live in a location where Apex Packs can't be sold because of local laws.
If you don't live in a place like this, then it could be an issue with the location settings on your account. I'd recommend getting in touch with the EA Help team so they can take a look at your account. You can find more information on how to set up a case with them at the EA Help website. If you prefer, you can also speak with them over the Twitter or Facebook instead.