over 2 years
ago -
EA_Aljo
-
Direct link
Hi there, @Zhongz
This is something an advisor will need to look into. To do that, try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. Thanks!