about 3 years ago - EA_Illium - Direct link
@Hitahp To confirm are you trying to see why they were purchased, or what type of help were you looking for? - Illium

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
about 3 years ago - EA_Illium - Direct link
@Hitahp @Hitahp Thank you for clarifying, we would be unable to reverse in-game decisions, if an in-game currency is spent you will keep the items purchased.

If you have any issues with getting those items, you can reach out to an EA Advisor at help.ea.com, however, they will not be able to reverse the action. - Illium

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.