Disabled crossplay

@THEMrCoLALA To check does the button to enable not respond, or does it switch and not save when going back?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

@THEMrCoLALA Something may not be allowing you to access the settings. To check have you made any changes to the privacy setting on your Xbox account or are you on a child account?

If not can you clear your console cache and see if it continues?

Persistent Storage
1. Go to settings > Select Device & Connections > Then Blue-Ray
2. Select Persistent Storage > Clear Persistent Storage

Alternate Mac:
1. Go to settings > Select General  > Then Network settings
2. Go to advanced settings > Alternate Mac address > Select clear
3. Select restart

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.