[2020] Robbed /scammed

Hey @The0therArcher. 

When you reach enough packs for an heirloom you could pull any of them that are available in packs. It's not guaranteed that you would get a specific one. I'm afraid we don't have a way to exchange or swap out heirlooms that you've pulled. I'm sorry I had to be the bearer of bad news on this. 

/Kent