over 4 years ago - EA_Kent - Direct link

@asukojo wrote:

@EA_Kent @EA_David  

 

Not sure if it works with Prime 30 days trial. 

 

Probably need permanent/paid Prime member which I had for years. 

 

 


As far as I know you should still be able to get the Twitch Prime loot if you're on an Amazon Prime trial. I don't believe that's a restriction, unless that's something that was changed at one point. The Twitch Prime website looks like you'll still get loot during a trial as well. I think it would be best to reach out to Twitch directly with questions on how that works. 

@Matteo90Fi 

 

Are you having trouble activating the actual Amazon Prime trial itself? What's happening when you're trying to start it up? 

 

 

/Kent

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over 4 years ago - EA_Kent - Direct link

Gotcha. It seems like it's having some trouble recognizing that you've got an active Amazon Prime subscription. It may be an issue with some cached data in your web browser. Try clearing out some of the temporary data in your browser to see if that helps. 

 

If you're still getting the same error message afterward I'd recommend reaching out to Twitch support so they can take a look. They should be able to see if there's any issue that might be preventing the account from linking up with Amazon Prime successfully. 

 

 

/Kent

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