[2023] apex coins not recieved

Hey @Eclarke13,

If you're missing Apex coins that you've bought, then you'll need to reach out to our live support team so they can make sure that you get the coins you're owed:

https://help.ea.com/en/contact-us/

They can help you, but they'll need to see proof of purchase. This article shows exactly what they'll need:

https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/#xbox

Wees aardig voor elkaar | Be kind to each other

@Eclarke13,

It's strange that that's directing you back to us, since it's outside of the scope we can help with here on the forums. Can you try changing the problem from "Orders not received" to "Check order status"? That gives me the option to start a chat pretty consistently.

Wees aardig voor elkaar | Be kind to each other