[2020] Apex causes a black screen PC

Hi @LadySoley. 

When you have the chance can you grab a DxDiag and attach it to this thread? For more info on how to find the file check out the EA Help website. 

Thanks!

/Kent

Thanks, I appreciate it! Have you had a chance to try starting up your PC in a Clean Boot to see if that helps at all? If there's anything else running alongside the game that may be causing the black screens that may allow us to get around it. 

For more info on how to set up a Clean Boot check out the EA Help website. Let me know if you're still running into the same black screen issue afterward. 

/Kent

You're welcome! I'm glad to hear it's working for you now.  

/Kent

Hi @LadySoley. 

I'm sorry to hear it's started happening again.  If you're only seeing it after the most recent driver update, it might be worth rolling back to an earlier driver to see if that helps at all. A more stable driver might allow you to play without running into any black screen issues. 

Let me know if you're still having the same issue on an earlier driver. 

/Kent